Banks Improve CX with Innovation
Make a purchase via QR code, open account online, apply for a loan online - these are just some of the examples of new value-based and needs-based segmentation models implemented by banks.
Non-financial Services – A Win-Win Scenario
From a simple lender, implementation of non-financial services has transformed banks to a source of information, education, networking/access providers to markets.
Transformation becomes Business Imperative for Banks
You might be one of those who question an ability of traditional banking institutions to adapt to a digital world.
Digital Banking becomes Multiservice Provider
The banking needs of SMEs are changing dramatically, and the banks’ responses evolve accordingly.
Banks Target SMEs by Digital Lending
40% of SMEs have an unmet finance need. Those lenders who realize the importance of SMEs try to target them by providing SME friendly services.
Daljit Singh (ANNA): 90% of small business failures are down to...
ANNA is positioning itself in the increasingly crowded challenger market by targeting small businesses and entrepreneurs in the creative industries, like advertising, entertainment, crafts and even distilleries.
At work with Boris Dyakonov
Boris Dyakonov’s talent and entrepreneurial spirit have seen him taking a rich variety of banking industry positions in the past 21 years before founding the Tochka bank for entrepreneurs.
At work with Nikoloz Kurdiani
Long days are part and parcel of the working life of Nikoloz Kurdiani, deputy CEO at TBC Bank in Georgia, but to him work...
John Mark Williams: Business agility is a mindset
During the CEE SME Banking Club Conference 2018 in Warsaw John Mark Williams moderated several panels, including the one on digital transformation and agile approach in SME Banking.
