Banks Improve CX with Innovation

Make a purchase via QR code, open account online, apply for a loan online - these are just some of the examples of new value-based and needs-based segmentation models implemented by banks.

Non-financial Services – A Win-Win Scenario

From a simple lender, implementation of non-financial services has transformed banks to a source of information, education, networking/access providers to markets.

Transformation becomes Business Imperative for Banks

You might be one of those who question an ability of traditional banking institutions to adapt to a digital world.
Giorgi Kapanadze and Oksana Leonova

Digital Banking becomes Multiservice Provider

The banking needs of SMEs are changing dramatically, and the banks’ responses evolve accordingly.
Caucasus SME Banking Club Conference 2019

Banks Target SMEs by Digital Lending

40% of SMEs have an unmet finance need. Those lenders who realize the importance of SMEs try to target them by providing SME friendly services.
Daljit Singh

Daljit Singh (ANNA): 90% of small business failures are down to...

ANNA is positioning itself in the increasingly crowded challenger market by targeting small businesses and entrepreneurs in the creative industries, like advertising, entertainment, crafts and even distilleries.
Boris Dyakonov

At work with Boris Dyakonov

Boris Dyakonov’s talent and entrepreneurial spirit have seen him taking a rich variety of banking industry positions in the past 21 years before founding the Tochka bank for entrepreneurs.
Nika Kurdiani - Deputy CEO at TBC Bank

At work with Nikoloz Kurdiani

Long days are part and parcel of the working life of Nikoloz Kurdiani, deputy CEO at TBC Bank in Georgia, but to him work...
John Mark Williams at CEE SME Banking Club Conference 2018

John Mark Williams: Business agility is a mindset

During the CEE SME Banking Club Conference 2018 in Warsaw John Mark Williams moderated several panels, including the one on digital transformation and agile approach in SME Banking.

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