Banks Improve CX with Innovation

Make a purchase via QR code, open account online, apply for a loan online - these are just some of the examples of new value-based and needs-based segmentation models implemented by banks.

Non-financial Services – A Win-Win Scenario

From a simple lender, implementation of non-financial services has transformed banks to a source of information, education, networking/access providers to markets.

Transformation becomes Business Imperative for Banks

You might be one of those who question an ability of traditional banking institutions to adapt to a digital world.
Giorgi Kapanadze and Oksana Leonova

Digital Banking becomes Multiservice Provider

The banking needs of SMEs are changing dramatically, and the banks’ responses evolve accordingly.
Caucasus SME Banking Club Conference 2019

Banks Target SMEs by Digital Lending

40% of SMEs have an unmet finance need. Those lenders who realize the importance of SMEs try to target them by providing SME friendly services.
Bank of Georgia

Bank of Georgia has launched new Internet Banking for Businesses

Bank of Georgia, the leading bank of the country, announced about the creation of new, fast, simple and modern Internet Banking for Business.
Boris Dyakonov

At work with Boris Dyakonov

Boris Dyakonov’s talent and entrepreneurial spirit have seen him taking a rich variety of banking industry positions in the past 21 years before founding the Tochka bank for entrepreneurs.
Robert Kossmann

Be the leader in SME: 5 recommendations

On the eve of the conference, we publish one excerpt of the speech of Robert Kossmann, Deputy Chairman of the Board of Raiffeisen Bank Aval.

Loans went into growth

In 2017, the negative trends in SME lending gave way to positive dynamics.

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